Quick Checklist (before you call)
- Power & cycle: Unplug for 1 minute, plug back in, run a Rinse/Spin test.
- Load balance: Redistribute bulky items (blankets, towels).
- Drain hose: Check for kinks, freezing, or a high loop that’s too high (should be ~30–96″ above floor per most installs).
- Filter/coin trap: Clear lint, coins, and debris.
- Detergent: If you used non-HE or too much soap, run an empty hot cycle to clear suds.
If the washer still won’t drain or spin, move to the component checks below.
Likely Causes & What You Can Do
- Clogged drain hose or trap
Symptom: Loud hum from pump, tub full of water.
Try: Remove and flush hose; clean the trap/filter. - Faulty drain pump (stuck or burned out)
Symptom: Humming with no water movement, or breaker trips.
Next step: Pump replacement. - Lid/door lock failure
Symptom: “Lid”/“Door” error, won’t spin though it drains.
Next step: Replace the switch/lock assembly. - Worn or slipped drive belt (many top-loads)
Symptom: Motor runs, weak/zero spin.
Next step: Inspect/replace belt and check pulley. - Pressure (water-level) switch or hose issue
Symptom: Washer thinks it’s still full; spin disabled.
Next step: Inspect for pinholes/kinks; test/replace switch. - Motor/inverter or control board fault
Symptom: Dead spin/drain functions, intermittent behavior, error codes.
Next step: Professional diagnostics and board or motor service.
Safety first: Unplug the washer and turn off water before removing panels or hoses.
Average Repair Costs (parts + labor)
- Clogged hose/coin trap clear: $90–$150
- Lid/door lock replacement: $120–$220
- Drive belt & pulley service: $120–$200
- Drain pump replacement: $150–$350
- Pressure switch or hose: $120–$240
- Motor/inverter service: $300–$600
- Control board replacement: $250–$500
Actual pricing varies by model, part availability, and onsite conditions.
When to Repair vs. Replace
- Repair if the washer is <8 years old and the quote is under ~40% of a comparable new unit.
- Replace if multiple high-cost parts are failing or if the tub/bearing assembly is noisy and worn.
Pro Tip: Prevent Repeat Issues
- Use HE detergent and measure it—over-sudsing blocks sensors and pumps.
- Clean the filter/coin trap every 1–3 months.
- Keep the drain hose at the correct height and free of kinks.
- Don’t overload; large mixed loads spin better than single heavy items.
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